Assertiveness and Self Confidence Training

PD Training’s Assertiveness and Self Confidence Course teaches you how to become more confident and comfortable with personal assertiveness, how to cope with other people's negativity and how to respond when someone else is being overbearing or aggressive towards you.

In this empowering course, you also learn how to approach both difficult topics and topics you’re passionate about with constructive approaches, including how to say “no” without being portrayed as “offensive,” how to use body language effectively, how to express your views and disagreements positively and much more.

You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication and improved self-confidence and assertiveness.

PD Training can provide a complete professional development program for your organisation which includes personality profiling and automated training needs analysis, so contact us today to learn more!

Attend PD Training’s Assertiveness and Self Confidence Course live online or by booking an in-house course or external group booking in Brisbane, Sydney,  Melbourne, Canberra, Adelaide and Perth or Australia-wide.

Looking for a 3-hour Online Live version of the course?  Click Here to View Our 3-Hour Virtual Assertiveness Courses.

Your Learning Outcomes

In this course participants will learn to:

  • Understand the differences and links between, self-confidence, self-esteem and
    assertiveness
  • Know what influences self-esteem
  • Know how to read aggressive, passive and passive/aggressive behaviour
  • Know how to project self-confidence
  • Know how to communicate with confidence and how to use your voice effectively
  • Know how to write assertively
  • Recognise your strengths and build on them
  • Deal with workplace challenges to your self-confidence
  • Understand when and how to be assertive
  • Understand assertiveness in different cultures
  • How to say ‘No’ politely

PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

 SICK PTY LTD

“I found the course very inspiring in a way now I am very motivated in looking at myself in a different way with more self confidence and searching different ways I can improve myself ...ie listening to motivational speakers, reading motivational books. Our trainer was excellent and had so much energy.” 

 -SICK PTY LTD

 Risenetwork

"I really enjoyed the Assertiveness and Self Confidence training yesterday, it was perfectly met my training needs and I (and all the other attendees) came up with an action plan to improve ourselves. I am looking forward to apply the strategies that I learned from the training into practice. Special note on the trainer..she was superb! She was fun and same time she gave us lot of strategies to improve Assertiveness and Self Confidence. Overall training was great." 

-Rise Network



LifeTec

"Derek was very knowledgeable in this subject. It was good to meet other people who have the same issues with self confidence as myself, its good to know your not alone. I feel that I now have some tools that I can use in both my work environment and home environment that I can put to good use to assist with some difficult situations. Thank you for such a great training session."  

-LifeTec



Telstra

"Melbourne participants absolutely loved Siobhan's delivery of the first courses. She had Engineers eating out of her hand and singing which even their manager didn't believe was possible. Everyone arrived back from breaks on time and stayed when the course ran over - this is unheard of before with this group. Bernadette heard this after the first session and so sat in on the second and loved the session and how participants were engaged - she said it was "life changing for her." "The trainer presented the training very well. She interacted with everyone nicely." 

-Telstra



QBT

"The course was an eye opener for me. I really learned a lot; and have already started practicing what I need to do at work to be more assertive. I have already run into a situation at work this morning in which I am standing up for myself and not being taken advantage of. I was able to say 'no" without being aggressive." 

-QBT



Hitachi Construction Machinery

"It was self-awareness and also knowing other people's personal type at work place. I can use everything learnt from this course. I'd like to attend again after 6months to see how I changed after the first session." 

-Hitachi Construction Machinery



Centacare Whyalla

"I felt a lot more confident after leaving that I can be a stronger person. The role playing, even as difficult to do as it was!, really opened my eyes to what I was doing wrong and enabled me to develop an action plan that was clear for me." 

-Centacare Whyalla



Struber

"The trainer did a great job presenting the content and getting everyone involved. The day was enjoyable and went really fast. Catering was nice and the training room was the perfect size for our small group. I have learnt so much more about myself and how I work and how to assert myself professionally. Great course would recommend to my peers." 

-Struber



Programmed Timber Supplies

"Amazing course, highly recommended. The most useful part of the course was being in a way forced stepping out of my comfort zone, this in result really helped develop my confidence and assertiveness." "Overall the training its self helped me in many ways. It helped me to look at other things in a different perspective. Also it allowed me to acknowledge every little victory that I had achieved each week. This course has helped me realize that I have a lot of confidence in me that I never knew I had. Thank you Peter." 

-Programmed Timber Supplies



University of Southern Queensland

"I have participated in a number of professional development training sessions over the years. This learning experience has been the most positive to date. Derek was an insightful and engaging facilitator. His enthusiasm for the topic motivated our small group to engage introspectively to maximise the learning experience. His suggestions were practical and I am inspired to put them into action. Thank you Derek." 

-University of Southern Queensland



Unitingcare Queensland

"I enjoyed the content and found the course well structured. It was excellent to see Derrick taking the time to listen and learn from each participant. I look forward to attending a freebie down the track :)" 

-Uniting Care Queensland



DNRME

"This will help me in my personal life as well as work life. I learnt a lot about myself and how I communicate and how I can be more effective. 1. Its hard to be purposeful when you don't know where you are going. 2. all the body language tips 3. Most Negative behaviour is based on Fear . 'Resolve' the fear first then you will be able to work out the aggression/passive aggressive behaviour. 4. Intention and Impact. And my favourite take away ' saying no to the action and not the PERSON!" "I think it was great that Sanet tailored her training and communication to the team that were there, and made it a bit lighthearted to get a few laughs out of them. I am definitely recommending my team to do the one day public refresher as I think the training was really beneficial for them. It also has applications for personal lives as well rather than just work impacts."

-DNRME



Institute of Public Accountants

"I don't generally give 10/10 scores on feedback however I found Siobhan very informative, engaging, knowledgeable and approachable. I felt she adjusted the course content to be more relevant to myself and the other participants and her teaching style was very unique and appropriate to the topic of the course. I will definitely be returning for the refresher course within 6 months. Thank you.

-Institute of Public Accountants

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Assertiveness and Self Confidence Training Now

This Assertiveness and Self Confidence Training Course empowers participants with the confidence to be “heard”. You will also learn to develop and enhance techniques to communicate politely and assertively without being considered pushy. 

Join PD Training’s Assertiveness and Self Confidence Training Course, or have a trainer come to your workplace in Brisbane, Sydney, Melbourne, Canberra, Adelaide and Perth or across Australia.

See the Live Online tab for the course outline for the live online course

Course Outline for Assertiveness and Self Confidence Training

After completing this course, participants will have learned to:

Topic 1

Me, We – Making Your Mark

  • Understanding Self-Confidence
  • Understanding Me
  • Understanding Others
  • Reflection

Topic 2

How We Behave – Thoughts And Responses

  • The Good, the Bad and the Ugly
  • Doubt
  • Realistic Concern and Doubt
  • Projecting Self Confidence
  • Reflection

Topic 3

Communicating With Confidence

  • What You Say
  • How You Say It
  • Listening
  • Reflection

Topic 4

Self Confidence – Building It And Rebuilding It

  • Building on Your Strengths
  • Confidence Spoilers
  • Building Confidence – Four Areas of Focus
  • Workplace Challenges to Self Confidence
  • Reflection

Topic 5

Mastering Assertiveness – When And How To Use It

  • Your Rights
  • Getting Over Saying ‘No’
  • Ways of Saying No
  • Being Assertive Towards your boss
  • Reflection

Topic 6

We’re All Different – Asserting In A Global World

  • The Cultural Dimension of Assertiveness and Self-Confidence
  • Social Media and Self-Confidence
  • Reflection

Topic 7

Reflections

  • Create an Action Plan
  • Accountability = Action

4.7/5

from 1179 responses
Download PDF Outline Duration: 1.0 Days

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Assertiveness and Self Confidence Training Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Details:

  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App

Questions:

  • Phone: 1300 121 400
  • Email: enquiries@pdtraining.com.au

Upcoming Live Classes

Live Online

3-hour course

9:00 am - 12:00 pm Australia/Brisbane

$495.00

4 December

Enrol Now Last chance!

5 February

Enrol Now Filling fast

18 March

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28 April

Enrol Now Filling fast

Course Outline for Assertiveness and Self Confidence Training

After completing this course, participants will have learned to:

Topic 1

Communicating With Confidence

  • What You Say
  • How You Say It
  • Listening
  • Reflection

Topic 2

Self Confidence – Building It And Rebuilding It

  • Building on Your Strengths
  • Confidence Spoilers
  • Building Confidence – Four Areas of Focus
  • Workplace Challenges to Self Confidence
  • Reflection

Topic 3

Mastering Assertiveness – When And How To Use It

  • Your Rights
  • Getting Over Saying ‘No’
  • Ways of Saying No
  • Being Assertive Towards your boss
  • Reflection

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi-national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Details:

  • Small classes, average 5 people, max 16
  • Lunch and refreshments included
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App
  • Pay on Invoice or by Credit Card

Questions:

  • Phone: 1300 121 400
  • Email: enquiries@pdtraining.com.au

Adelaide

1.0 day course

Education Development Centre, 4 Milner Street Adelaide SA 5007

$770.00

4 December

Missed out

5 February

Enrol Now Filling fast

18 March

Enrol Now Filling fast

28 April

Enrol Now Filling fast

Brisbane

1.0 day course

Karstens Conference Centre, Level 24, 215 Adelaide St Brisbane QLD 4000

$770.00

5 February

Enrol Now Last chance!

18 March

Enrol Now Filling fast

28 April

Enrol Now Filling fast

13 June

Enrol Now Filling fast

Brisbane

1.0 day course

Level 2, 21 Mary Street Brisbane QLD 4000

$770.00

4 December

Missed out

Canberra

1.0 day course

Canberra Flex, 4 National Circuit Canberra ACT 2600

$770.00

4 December

Missed out

5 February

Enrol Now Filling fast

18 March

Enrol Now Filling fast

28 April

Enrol Now Filling fast

Melbourne

1.0 day course

Karstens Conference Centre, 123 Queen Street Melbourne VIC 3000

$770.00

4 December

Missed out

5 February

Enrol Now Filling fast

18 March

Enrol Now Filling fast

28 April

Enrol Now Filling fast

Perth

1.0 day course

Karstens Conference Centre, Level 1, 111 St. Georges Terrace Perth WA 6000

$770.00

4 December

Missed out

5 February

Enrol Now Filling fast

18 March

Enrol Now Filling fast

28 April

Enrol Now Filling fast

Sydney

1.0 day course

Karstens Conference Centre Canada House, Level 1, 111 Harrington Street Sydney NSW 2000

$770.00

4 December

Missed out

5 February

Enrol Now Filling fast

18 March

Enrol Now Filling fast

28 April

Enrol Now Filling fast

Course Outline for Assertiveness and Self Confidence Training

After completing this course, participants will have learned to:

Topic 1

Me, We – Making Your Mark

  • Understanding Self-Confidence
  • Understanding Me
  • Understanding Others
  • Reflection

Topic 2

How We Behave – Thoughts And Responses

  • The Good, the Bad and the Ugly
  • Doubt
  • Realistic Concern and Doubt
  • Projecting Self Confidence
  • Reflection

Topic 3

Communicating With Confidence

  • What You Say
  • How You Say It
  • Listening
  • Reflection

Topic 4

Self Confidence – Building It And Rebuilding It

  • Building on Your Strengths
  • Confidence Spoilers
  • Building Confidence – Four Areas of Focus
  • Workplace Challenges to Self Confidence
  • Reflection

Topic 5

Mastering Assertiveness – When And How To Use It

  • Your Rights
  • Getting Over Saying ‘No’
  • Ways of Saying No
  • Being Assertive Towards your boss
  • Reflection

Topic 6

We’re All Different – Asserting In A Global World

  • The Cultural Dimension of Assertiveness and Self-Confidence
  • Social Media and Self-Confidence
  • Reflection

Topic 7

Reflections

  • Create an Action Plan
  • Accountability = Action

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi-national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save
Purchase the microlearning bundle

Develop skills to become assertive without feeling or appearing rude or dismissive in this Micro eLearning course.

Buy Assertiveness and Self Confidence

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

Bite size learning that people love

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