Microsoft 365 Copilot for Outlook & Teams - Online Instructor-led Training

Transform the way you communicate and collaborate with Microsoft 365 Copilot in Outlook and Teams in this practical, instructor-led online course. Designed for busy professionals and teams, this course shows you how to use AI to manage your inbox, write better emails, run more effective meetings, and stay organised with minimal effort.

Discover how Copilot in Outlook helps you summarise long email threads, draft responses, schedule meetings, and manage your day more efficiently. In Teams, learn how to generate meeting summaries, action lists, and recaps - even if you missed the call. You’ll also explore prompt writing techniques and real-world scenarios to maximise productivity using natural language.

By the end of this course, you’ll be empowered to reclaim your time, reduce digital fatigue, and communicate with greater clarity and impact.

These courses are facilitated in English, and are open to people from different industries in all countries especially across Australia, New Zealand, Singapore, Malaysia and Hong Kong  - this is a short but powerful learning experience that gives you global collaboration opportunities. Our trainers and processes have been refined to give you a personalised learning experience.

**Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!

Please click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Your Learning Outcomes

In this course, participants will Learn: 

  • What Microsoft Copilot is and how it integrates with Outlook and Teams
  • Draft, Summarise and refine Emails quickly using AI   
  • Use prompts to manage Scheduling, Tone and Follow-ups
  • Generate Meeting Summaries, Action Items and Recaps in Teams 
  • Collaborate more efficiently with AI-powered chat and thread tracking  
  • Best Practices for Writing effective prompts in Business Communication 
  • Save time and reduce Clutter with Copilot's Intelligent Assistance 

PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

What our clients are saying:

"Very informative. Definitely motivates me to allow more time than usual to prepare my day, break down my work and scrutinise my prioritisation processes. Highly beneficial."

"I’m very impressed by PD Training … they specifically selected one of their specialist facilitators to run the session which then made it possible for us to discuss our requirements further and tailor the course we had selected to suit our particular needs."

More happy clients

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Microsoft 365 Copilot for Outlook & Teams - Online Instructor-led Training Now

In today’s digital workplace, the volume of communication can be overwhelming. Between emails, meetings, and chats, it’s easy to lose time, context, and clarity. That’s where Microsoft 365 Copilot steps in - not as another tool to manage, but as an intelligent assistant that simplifies, organizes, and empowers your daily workflow.

This course is designed to help you get the most out of Copilot in Outlook and Teams, whether you're a manager trying to stay on top of priorities or a team member navigating dozens of conversations daily. Through live, instructor-led sessions, you’ll learn how to apply Copilot to real work scenarios - from writing smarter emails to generating meeting summaries instantly.

By integrating these AI capabilities into your daily routine, you’ll not only improve communication but reclaim valuable time to focus on high-impact tasks. Let’s work smarter, not harder - with Microsoft 365 Copilot.

Course Outline for Microsoft 365 Copilot for Outlook & Teams - Online Instructor-led Training

After completing this course, participants will have learned to:

Topic 1

What is Copilot

  • Define
  • Licensing
  • Guides
  • Prompt Structure
  • Mobile App

Topic 2

Exploring Copilot

  • Settings Required
  • Access Copilot
  • Navigate Copilot Pane
  • Prompt Gallery and Bookmarks

Topic 3

Emails using Copilot

  • Draft Emails
  • Rewriting Emails
  • Summarising Threads
  • Prioritising your Inbox
  • Search for Emails
  • Recurring Emails

Topic 4

Meeting Management using Copilot

  • Agendas
  • Minutes
  • Summaries
  • Announcements

Topic 5

Channels using Copilot

  • Summarise a Channel
  • Create Update
  • Copilot and other Apps (Planner, OneNote, Loop)

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Microsoft 365 Copilot for Outlook & Teams - Online Instructor-led Training Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Details:

  • Small classes, average 5 people, max 16
  • Lunch and refreshments included
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App
  • Pay on Invoice or by Credit Card

Questions:

  • Phone: 1300 121 400
  • Email: enquiries@pdtraining.com.au

Online Training

3-hour course

With a live Trainer, via Zoom Meeting - available Worldwide Online Training

$495.00

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Course Outline for Microsoft 365 Copilot for Outlook & Teams - Online Instructor-led Training

After completing this course, participants will have learned to:

Topic 1

What is Copilot

  • Define
  • Licensing
  • Guides
  • Prompt Structure
  • Mobile App

Topic 2

Exploring Copilot

  • Settings Required
  • Access Copilot
  • Navigate Copilot Pane
  • Prompt Gallery and Bookmarks

Topic 3

Emails using Copilot

  • Draft Emails
  • Rewriting Emails
  • Summarising Threads
  • Prioritising your Inbox
  • Search for Emails
  • Recurring Emails

Topic 4

Meeting Management using Copilot

  • Agendas
  • Minutes
  • Summaries
  • Announcements

Topic 5

Channels using Copilot

  • Summarise a Channel
  • Create Update
  • Copilot and other Apps (Planner, OneNote, Loop)

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi-national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

Bite size learning that people love

Not exactly what you needed? Try other courses in the MS Office Apps Courses Category

15 Year

Celebrating 15 Years of PD Training

Supporting leaders and teams around the globe, we're proud to mark 15 years of growth, innovation, and success. Thank you for being part of the PD Training journey. The future is looking bright!