Change Management - Understanding Change

While many people find it difficult to deal with change in the workplace, the concept of continuous improvement should be embraced and used for the growth of any organisation.  And continuous improvement almost always requires some form of change to internal systems and processes that people have become comfortable with.  An organisation that plans and prepares for change is better able to overcome these challenges and implement improvements as required.

Internal changes should be implemented after the creation of the new strategy or system, however most organisations and/or employees are not prepared for internal changes to policies or external strategies. Hence the requirement for change management training is commonplace in most industries.

The PD Training Change Management Training Course provides participants with training and development in each step of the change process including the planning and preparation stages and the communication and implementation stages. Being prepared for the changes allows your organisation to grow steadily in spite of the potential pushback by staff.  If everyone is included in the change process, the staff will experience much less frustration, stress, attrition, etc.

This practical, professional development training course in Change Management is available now throughout Australia, including Brisbane, Sydney,, Melbourne, Adelaide, Canberra and Perth.

Click on the buttons above to register for a public course or to get a free quote for an inhouse/onsite training event delivered at your preferred location.

Your Learning Outcomes

In this course participants will:

  • Learn about effective change management strategies
  • Understand and recognise individual motivators for change and how to use them
  • Recognise that everybody's personal change journey will be different
  • Develop a change management and communications plan
  • Gain skills required to lead a change project, celebrating a successful change and sharing the benefits and results with all staff
  • Master strategies to align people with change, appealing to emotions and fact
  • Understand the importance of resiliency in the context of change
  • Learn to foster resiliency throughout a change project
  • Understand the importance of flexibility and how to foster this strategy throughout a change project

4.6/5

from 36 responses
Download PDF Outline Duration: 0.5 Days
Training courses for Signature Series
Course name Length Outline Next class
Active Listening Training - The secret of great communicators! 0.5 day course View schedule
Assertiveness and Self Confidence Training 1.0 day course 4 December
Business Etiquette Training 1.0 day course View schedule
Change Management - Managing Your Team Through Change 1.0 day course 6 December
Communication Skills Training 1.0 day course 18 December
Conflict Resolution Training 1.0 day course 16 December
Customer Service Training 1.0 day course 10 December
Facilitation Skills Training 1.0 day course 2 December
Leadership Training Course to Develop Strong Leaders 2.0 day course 25 November
Negotiation Training 1.0 day course 29 November
Presentation Skills Training 2.0 day course 23 January
Professional Telephone Skills 1.0 day course 27 November
Sales Training 1.0 day course 22 January
Supervising Others Training 1.0 day course 25 November
Time Management Training 1.0 day course 13 February
Train the Trainer Training 3.0 day course 17 February
Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course 1.0 day course 17 December
Retail Sales Training 1.0 day course View schedule
Emotional Intelligence (EQ) Training 1.0 day course 5 December
Body Language Training 1.0 day course 19 December
Minute-Taking Training 1.0 day course 3 December
Advanced Facilitation Skills Training 2.0 day course 12 December
Advanced Skills for Elite PA's and EA's 1.0 day course 22 November
Business Writing for the Digital Era 1.0 day course View schedule
Time Management for Managing Projects and Complex Tasks 1.0 day course View schedule
PPA - Resilience and You Training 0.5 day course View schedule
PPA - Problem Solving with a Growth Mindset 0.5 day course View schedule
PPA - Identifying Difference as Opportunities 0.5 day course View schedule
PPA - Taking Productivity to the Next Level 0.5 day course View schedule
Business Writing Essentials for the Modern Workplace 1.0 day course 6 December
Consultative Sales Training 1.0 day course View schedule
Dealing With Difficult People 1.0 day course 11 December
Lean Six Sigma Black Belt Training - Signature Series 10.0 day course View schedule
Design Thinking Training 1.0 day course 21 February
Lean Six Sigma Green Belt Training - Signature Series 5.0 day course View schedule
Lean Six Sigma Yellow Belt Training Signature Series 3.0 day course View schedule
The 10 Dimensions of Effective Leadership 2.0 day course 25 November
Cross Cultural Communication 0.5 day course View schedule
Manage People and Performance Training 1.0 day course 24 February
Change Management - Understanding Change 0.5 day course 6 December
Instructional Design Training Course 1.0 day course View schedule
Decision Making With a Data Driven Mindset 0.5 day course 19 December

PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

" I particularly enjoyed the self-reflective components, which helped us to learn things about ourselves and how we manage change. I think the day also provided an opportunity for us to vent how we are coping with our changes at work."

 

"This is the first course I have attended that has held my attention for the whole time and I was not watching the clock. it was relevant, related to problem solving issues with in the project and a great way to learn concepts as well as demonstrate examples. Our trainer (Karen) was fantastic. really bought the group together and could link her experiences with us. Fantastic. Thank you Karen."


-Catholic Homes


 

"He was very good in the way he delivered his message and had excellent communications skills The interactive approach and refreshingly limited amount of PowerPoint slides made for a very enjoyable and knowledge filled day. At no point during the session did I feel bored I wonder what else I could/should be doing. Thank you, there should be more facilitators like Chris."


-Club Assist

 


"A really well run course, very interesting and enjoyable. I learnt a lot. Thank you for a great day. I particularly enjoyed the self-reflective components, which helped us to learn things about ourselves and how we manage change. I think the day also provided an opportunity for us to vent how we are coping with our changes at work. I look forward to reading through the information we learnt and putting it into practice."


-Goulburn Valley Medicare Local


 

"Paul and the team and the content was very well presented and accommodated our needs- the information will be well used."


-Arrow Energy


 

"Derrek encouraged discussion and learning reference around our experience and exposure to change. thank you for the relaxed learning environment. i look forward to more training with your org."


-Public Safety Business Agency


 

"I thought the trainer was very good as she kept the course flowing and not get side tracked. I day course just enough. She kept making sure that changes were related to our changes which I thought was great."


"The amount of people participating in this course was good, participants from across the company was great. Good forum for open discussion. Everyone was positive which made it easy for the trainer to delivery."


-Qantas Credit Union


 

"I enjoyed the course very much. I found that the Trainer, Ben, was very knowledgeable, engaging and easy to listen to."


-Individual Course Participant



"Trainer was great. I discussed my situation, and had useful feedback/tips for moving forward."


-Individual Course Participant


 

"Having a very small class made it easy and also supported to make discussions and case scenarios that were pertinent to the individuals."


-City of Cockburn


 

"Overall, a very good training to make yourself familiar with a structured approach to manage Organisational Change."


-Gaurav Verma


 

"I found the activity around the Personal Style Profile the most useful and will be of value in helping me to understand different styles which will enhance my ability to communicate and work with others more effectively."


-University of Southern Queensland


 

"Noel was great - very engaging, positive and knowledgeable. The venue room was the perfect size and layout, and meant for easy communication and discussion."


-Lake Maintenance


 

"Troy is a terrific presenter... quite obviously he has a relevant background that allowed him to relate various scenarios of change management. He was practiced enough to not have to read straight from the course book and pitched with terrific use of humour, stepping into character to make a serious point while keeping the topics fun and practical."


-Relationships Australia QLD


 

"The trainer, Michaela was open, approachable and I felt comfortable asking any question of her."


-Merri Health


 

"Charlene is a fantastic facilitator - her demeanour is warm and caring and she quickly made us feel comfortable in the learning environment. Her knowledge of the course content and ability to relate this to her own experiences/our current organisation's ongoings was extremely helpful and a credit to her. The content was relevant to what we currently need within out organisation, and while some of the manual wasn't covered - the critical components which will assist us to make immediate improvements to our change management processes were. The remaining components of the manual are helpful and I've enjoyed reading the content - which is presented well and is easy to relate to."


-Pathwest Laboratory Medicine WA


 

"Karen was terrific - engaging, humorous and able to apply course to our specific needs."


-Pathwest Laboratory Medicine WA


 

"Useful was tailoring the content to our desired outcomes. The small group (3) helped to achieve this.

Brisbane Youth Service

 

"The trainer did a fantastic job with improvising how this content was delivered to help mitigate this.

"The trainer, Leigh, was fantastic tailored the training to our situation. Leigh built up a positive and up beat vibe to the day. The structure of the course was good.

"The course content was fantastic and Leigh did a great job tailoring the delivery of the content to our groups needs.

Origin Energy

 

"Jack was not only an amazing facilitator, but was also a genuinely great person to talk to. Jack made the content incredibly relatable to our roles within our separate organisations through the examples that we gave. His knowledge of the different intricacies of Change Management was very deep, and I have already recommended this course to the rest of my team. The support staff were very polite and helpful and made the whole day a great experience. Thank you for the chance to train with your organisation, it was a great day.

UnitingCare Queensland

 

"Joseph is an experienced & motivated instructor, his examples are relevant & easy to follow. Joe, despite being unwell kept the class engaged with full interaction during the day.

Ingenico

 

Qanta Credit Union logo
I thought the trainer was very good as she kept the course flowing and not get side tracked. 1 day course just enough. She kept making sure that changes were related to our changes which I thought was great.

-Qantas Credit Union


Qantas Credit Union logo
The amount of people participating in this course was good, participants from across the company was great. Good forum for open discussion. Everyone was positive which made it easy for the trainer to delivery.

-Qantas Credit Union


Catholic Homes logo
This is the first course I have attended that has held my attention for the whole time and I was not watching the clock. it was relevant, related to problem solving issues with in the project and a great way to learn concepts as well as demonstrate examples. Our trainer (Karen) was fantastic. really bought the group together and could link her experiences with us. Fantastic. Thank you Karen.

-Catholic Homes


Club Assist logo
He was very good in the way he delivered his message and had excellent communications skills The interactive approach and refreshingly limited amount of PowerPoint slides made for a very enjoyable and knowledge filled day. At no point during the session did I feel bored I wonder what else I could/should be doing. Thank you, there should be more facilitators like Chris.

-Club Assist


Goulburn Valley Medicare logo
A really well run course, very interesting and enjoyable. I learnt a lot. Thank you for a great day. I particularly enjoyed the self-reflective components, which helped us to learn things about ourselves and how we manage change. I think the day also provided an opportunity for us to vent how we are coping with our changes at work. I look forward to reading through the information we learnt and putting it into practice.

-Goulburn Valley Medicare Local


Arrow Energy logo
Paul and the team and the content was very well presented and accommodated our needs- the information will be well used.

-Arrow Energy


QLD Government logo
Derrek encouraged discussion and learning reference around our experience and exposure to change. thank you for the relaxed learning environment. i look forward to more training with your org.

-Public Safety Business Agency


More happy clients

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Change Management - Understanding Change Now

Change is a constant in many of our lives. All around us, technologies, processes, people, ideas and methods often change, which affects the way we perform our daily tasks and live our lives. This Change Management workshop will give any leader the tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing staff's reactions to change.

 

Change Management Training is important in today’s professional world as organisational change is more the norm rather than the exception. More than ever, work roles and organisations are in a state of flux with changes in structure, re-deployment, return to work, redundancy and personal crisis. Hence it is important to understand the change management process and learn some important change management tools.

 

Change takes place on three different levels:

  • the Individual
  • the Team
  • the Organisation

 

Organisational change management has to happen at all three levels, as they are directly interrelated.

 

This Change Management Training Program is geared toward teaching the change management process as well as providing you with some change management tools and principles that can support managers, consultants and other change facilitators to fulfil their mission; to initiate and sustain change/improvement processes.

 

Course Outline for Change Management - Understanding Change

After completing this course, participants will have learned to:

Topic 1

Getting Started

  • Workshop Objectives

Topic 2

Preparing for Change

  • Causes of Organisational Change
  • Why Do We Need Change?
  • Reflection

Topic 3

Understanding Change

  • The Change Curve
  • Stage 1 Status Quo
  • Stage 2 Disruption
  • Stage 3 Exploration
  • Stage 4 Rebuilding
  • Review Questions
  • Understand Yourself - REACH Profile Review
  • Understand Yourself and Your Team - Personal Style Markers

Topic 4

Building Resilience

  • What is Resilience?
  • Why is it Important?
  • Five Easy Steps to Building Resilience
  • Reflection

Topic 5

Building Flexibility

  • What is Flexibility?
  • Five Easy Steps for Building Flexibility
  • Reflection

Topic 6

Wrapping Up

  • Words from the WiseData

4.6/5

from 36 responses
Download PDF Outline Duration: 0.5 Days

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Change Management - Understanding Change Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Details:

  • Small classes, average 5 people, max 16
  • Lunch and refreshments included
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App
  • Pay on Invoice or by Credit Card

Questions:

  • Phone: 1300 121 400
  • Email: enquiries@pdtraining.com.au

Online Training

3-hour course

With a live Trainer, via Zoom Meeting - available Worldwide Online Training

$495.00

6 December

Enrol Now Filling fast

20 February

Enrol Now Filling fast

20 June

Enrol Now Filling fast

10 September

Enrol Now Filling fast

Course Outline for Change Management - Understanding Change

After completing this course, participants will have learned to:

Topic 1

Getting Started

  • Workshop Objectives

Topic 2

Preparing for Change

  • Causes of Organisational Change
  • Why Do We Need Change?
  • Reflection

Topic 3

Understanding Change

  • The Change Curve
  • Stage 1 Status Quo
  • Stage 2 Disruption
  • Stage 3 Exploration
  • Stage 4 Rebuilding
  • Review Questions
  • Understand Yourself - REACH Profile Review
  • Understand Yourself and Your Team - Personal Style Markers

Topic 4

Building Resilience

  • What is Resilience?
  • Why is it Important?
  • Five Easy Steps to Building Resilience
  • Reflection

Topic 5

Building Flexibility

  • What is Flexibility?
  • Five Easy Steps for Building Flexibility
  • Reflection

Topic 6

Wrapping Up

  • Words from the WiseData

When you book a Public Class with PD Training you can expect:

To Be Engaged All Day

Activities and discussion for engaged learning all day.

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Acclaimed Provider

The confidence of booking with an acclaimed multi-national training company.

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

Bite size learning that people love

Not exactly what you needed? Try other courses in the Signature Series Courses Category